Privacy Policy

Al Muneef respects your privacy. This policy explains what information we collect when you order from us and how we use it.

Information we collect

• Your name, mobile number and delivery address.
• Order details such as products, quantity and payment method.
• Transaction IDs you provide for bKash, Nagad or Rocket payments.

How we use it

We use your details only to confirm, pack, deliver and support your order, and to contact you about that order. We never sell your information.

Sharing

We share your name, phone number and address with our courier partner solely to deliver your parcel.

Data retention

Order records are kept for accounting and after-sales support. You may ask us to delete your contact details by calling our hotline.

Contact

For any privacy question, reach us through the contact page or our hotline.